When you work in sales, there are some clear dos and don’ts that you need to follow. However, these mistakes can be easy to make, especially if you don’t know what they are.
What are some common mistakes in sales that you should always avoid?
If you are new to sales, we’ve got you covered. Here are some tips on what to avoid to help you with your meetings with clients.
1. Overly Friendly Attitude
While it’s natural for you to be friendly with your clients, taking on a persona that is too talkative or friendly can make you seem fake. Acting like you’ve known your client for years can make the entire sales pitch feel like a ruse. Instead, you should treat your clients with respect and courtesy rather than act like you’re long-lost friends.
2. Talking Too Much
During your sales pitch, the less you talk, the better. You want your clients to be able to think about the products and services you sell rather than talk at them for hours at a time. Take the time to listen to what they want from you, then talk after.
A great way to get your client talking is to ask questions about them! Find out what they’re looking for in a product and how you can help them. Just try not to get too personal with your questions.
3. Only Using The Traditional Sales Pitch
While it’s nice to have an idea of what you want to say to your clients ahead of time, having a set sales pitch can turn your customer off of your products. No one wants to sit and listen to a long talk about anyone’s products and services. Instead, consider a cold calling script template; these give you a good basis on how to start your sale without forcing you into one specific conversation.
4. Arguing With Your Clients
Arguing with a client on their views about your products and services is never going to end well. Instead, you only drive them away from your business. Instead of starting an unnecessary argument, try asking your client more about their opinions.
This isn’t to say that you have to outright agree with what they’re saying. Rather, give them respect by hearing what they have to say before moving on with your sale. This will help the client feel heard and give you more ideas on what they want.
5. Late Arrivals
Never, ever show up late to an agreed-upon meeting time. This makes you look unprofessional and wastes your client’s time. The best way to improve your appearance is to show up at least a few minutes early to show your client that their time is important to you!
Avoid These Common Mistakes In Sales
Now that you know these common mistakes in sales, you are ready to work on your sales pitch ideas and get back to work! Remember, when in doubt, let the customer talk and tell you what they want.
Do you know someone who is starting out in a new sales job?
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