With the effect of the global pandemic, digital platforms have become one of the most important mediums for everyone, and one such belonging to the digital platform is the various client management tools. With passing days, client management tools are becoming more and more valuable. But all are not the best, and they have certain drawbacks that may make them less valuable.
Thus, if you search for the best client management tools in 2022, you have come to the right place. But remember, before selecting any client management tool, you must see whether you will need on-premise or cloud-based solutions. Besides, now let us discuss the top three client management tools that you will need in 2022:
Monday.com
Monday.com is known to have a user-friendly interface. This lets you efficiently manage customers and share the necessary information with your clients. It is also a free tool and can be used by five users at a time. The software is known to have a centralized CRM board that the customers find appealing.
The functions of this software are totally transparent to the client and help save a lot of time. You don’t have to take the hazard of explaining to your customer the project. Given the arrangement of a centralized surface, the client will be able to view it all. You can give a complete understanding to the client at once.
As is seen, Monday.com is an outstanding client management software. Let us see some of the features of the software:
- From one platform only, you will be able to communicate or collaborate with your clients. All your conversations, files, and important documents will be in one place, and you don’t have to hustle anymore.
- You will be able to view who all have seen your messages with the help of this software management software.
- You can attach notes too with the help of this software.
Salesforce
You can try out Salesforce for just fourteen days, and then you will need to buy this software at four different pricing. If you are searching for a cloud-based client management software, then go for Salesforce. It is one of the best that you can get.
With the help of Salesforce, you will be able to track the information related to your customer and even interact in one place. You will be able to customize your emails and even automate them. If you are using Salesforce, you will be able to enjoy various functionalities of sales, marketing analytics, and customer services.
If you are looking for a cloud-based tool, then this can be the one for you. Look out for the various features:
- You can benefit from AI, process automation, and even automatic data capture. With the help of all these facilities, your Salesforce will definitely accelerate.
- You will be able to build custom apps by the use of Salesforce, and even you will get a collaboration solution.
- You will be able to enhance customer service as Salesforce provides the benefit of functionalities by calling from the call center software to the self-service portals.
Pipedrive
Just like Salesforce, Pipedrive can also be tried for fourteen days for free and then on. It, too, has four different pricing tags. Pipedrive is a pipeline management software and a sales CRM, and it also gives you the benefit of an AI-powered sales assistant. If there are repetitive tasks, you will be able to automate them with the help of workflow automation.
You can use your preferred inbox to manage your sales conversation and link your contacts and deals to your emails. You will even be able to integrate Pipedrive with any sales-boosting apps of your choice. Lastly, not to worry, you can get Pipedrive on both the platforms of iOS and Android.
Now, as seen, Pipedrive has the capacity to carry various jewels with it. Let us see the different features that are related to it:
- You can grow a countless database of organizations and contacts with the help of certain features provided by contact management.
- You will be able to get an entire timeline of history.
- If you are worried about the features, then stop that because Pipedrive also provides you with a contacts map, activity calendar, customizable signatures, file attachments, and even a scheduler.
- Last but not the least, you can even sync your contacts, Microsoft, and calendar with google
Conclusion
Client management software will play a significant role when you build a relationship with your client. It helps manage specific tasks and thereby lets you have a healthy relationship with your client. So, before choosing, do not forget to read about its reviews and several features. It helps you have a better idea. Thus, choose wisely while you are on the mission of choosing the best client management tool.
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